The warmth and kindness of the staff is evident to all who enter. Everyone is greeted with a genuine smile. The staff treat the residents as if they were their own family. Their motto is "Our Family and Yours, Caring and Sharing Together."

"The warm and loving care - We remember the first day when she was admitted; she was so pleased that everyone was so friendly and kind to her. Thereafter, each day she would tell us some acts of kindness shown to her by various personnel from nursing, social services, housekeeping, dietary department, or from some of the Carmelite Sisters. She did love you and was loved in return."

- Resident's Family Member